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The follow‑up nobody has time to send.

Estimates go cold. Reviews never get asked for. We build the AI-assisted workflow inside the tools you already pay for, train the people who will use it, and leave a person in the review seat.

Start with a free fit call

Most setups are $395, fixed in scope and priced in writing before anyone starts. On-site around Jacksonville, remote anywhere else.

You have probably noticed one of these

  • The same work, retyped every week

    Estimate follow-ups, customer replies and review requests get written from scratch every time, usually by the person with the least time to spare.

  • AI tools that never got past the free trial

    Someone on the team signed up, tried a few things, and it quietly stopped. Nothing was ever turned into a step the team actually follows.

  • Reasonable questions about what is safe to share

    Nobody has told you what should and should not be pasted into these tools, so the safe answer has been to avoid them.

A made-up example, not a client

What the thing you are buying actually looks like

This is the most common first setup: an estimate follow-up. Nothing below is a client engagement — it is the shape of the work, so you can decide whether it is worth a call.

What happens now

The estimate went out on the 12th. It is the 20th. Following up means opening the file, remembering what was quoted, deciding how hard to push, and writing the email — and you are on a job site. So it does not happen, and the job goes to whoever did follow up.

What the workflow drafts
Hi Marcus — following up on the kitchen estimate we sent on the 12th: $8,400, including the pantry run and the soft-close hardware. No rush at all. If you would like to go ahead, we can hold the March install window for another week. Happy to walk the quote line by line if anything needs adjusting.

— Dana, Ridgeline Cabinetry

Where you stay in it

Nothing sends by itself. The draft waits for a person, who checks the number, the dates and the tone, then sends it or edits it first. That review step is designed in, not bolted on — it is the difference between a workflow you can trust and one you have to police.

Ridgeline Cabinetry is invented, Marcus is invented, and the figures are illustrative. This shows the form of the output, not a result anyone achieved.

What we set up

Four kinds of work. Anything outside them is scoped and quoted separately rather than absorbed quietly.

Customer workflows
Estimate follow-up, customer replies, and review requests, written as reusable templates your team can edit and send.
Content systems
Briefs, outlines and FAQ drafts with a defined human review step before anything is published.
Learning sessions
One-to-one or small-team sessions using your real, non-confidential examples rather than generic demos.
Custom workflow discovery
Work that falls outside the fixed menu gets scoped and quoted separately, before anyone commits.

How it works

  1. Fit call

    A short, free call to hear what you repeat most often and decide whether this is worth doing at all. If it is not a fit, you will be told so on the call.

  2. Scoped setup and training

    One focused workflow problem, built inside accounts you own, then walked through live with the people who will actually use it.

  3. Handoff, then optional tune-up

    You keep the templates, the accounts and a plain-language guide. A monthly tune-up is available afterward, with its limits written down.

Where most people start

Fixed in scope before it starts. What the price does not cover is listed beside what it does — anything outside it is quoted separately rather than absorbed quietly.

AI Workflow Setup

$395 fixed scope

One focused workflow problem, turned into templates your team can use and review. The primary engagement for small service businesses.

Includes

  • A short discovery and fit call
  • One focused workflow problem, agreed in writing
  • Two approved reusable templates or workflows
  • Setup inside an AI account and tool environment you own
  • Live training for the owner and the staff who will use it
  • A plain-language handoff guide
  • A time-bounded follow-up window

Does not include

  • Custom software development
  • Unbounded or open-ended integrations
  • CRM migration
  • Ongoing content publishing
  • Legal or compliance review
  • Unlimited support

Training, content systems, monthly tune-ups and household sessions are priced on the business page and the household page.

Who this is for

Local service businesses
Owner-led teams of roughly 2–25 people: cabinet shops, remodelers, electricians, plumbers, HVAC, landscapers and cleaning companies.
Real-estate and office teams
Small brokerages, agents with assistants, property-management offices and office managers who repeat the same written work daily.
Households and individuals
Professionals whose workplace never taught practical AI use, parents organizing a busy household, and family members who want patient guidance.
You own the accounts
Workflows are built inside AI accounts and tools that belong to you. When the engagement ends, nothing you depend on is locked behind our login.
A person reviews the output
Every workflow is designed with a human review point. You remain responsible for checking what these tools produce before it reaches a customer.
Confidential information stays out
You will never be asked to paste employer, customer, medical or financial information into an unapproved tool. Workplace-specific work belongs in an employer-approved environment.
Nothing runs unattended
We do not sell autonomous content, sales or customer service. These are assisted systems with a person in the loop.
Some work is out of scope on purpose
This is not legal, financial, medical or cybersecurity advice, and we do not take on locks, alarms, garage doors or any other safety-critical home control.

Where the experience comes from

Hands-on rather than theoretical: building and rolling out AI workflows for a team of 40 people — choosing the tools, writing the templates, training the people who had to use them, and fixing what did not survive contact with real work.

Questions worth asking first

What happens to my data?

Workflows are built inside accounts you own and control. This site collects only what you type into the contact form so an inquiry can be answered, and analytics never receive form contents. During an engagement you are never asked to hand over passwords or paste confidential material into an unapproved tool.

Who owns the tools and templates afterward?

You do. Setup happens in your own AI accounts, the templates are yours to edit, and you receive a plain-language guide. There is no platform to keep paying for and no account of ours you have to keep access to.

Is this for businesses or for households?

Both, but they are separate paths with separate pricing. Business work centers on a fixed-scope workflow setup for a small team. Household and individual work is a time-boxed one-to-one session. The business path is where most engagements start.

What do you not handle?

Custom software, CRM migrations, unlimited support retainers, and anything in a regulated or high-liability area — legal, insurance, CPA, medical — are all out of scope at this stage. On the household side, we do not touch locks, alarms, garage doors, security systems or anything that can cause harm if it fails.

Do you guarantee time savings or more revenue?

No, and be wary of anyone who does — the honest answer depends on how much of your week is currently spent retyping the same things. That is exactly what the fit call is for: walk through one repeated task and you will have a much better sense of it than any number on a website could give you.

What have you actually done?

Built and rolled out AI workflows for a team of 40 people — picking the tools, writing the templates, training the people who had to use them, and fixing what did not stick. That is where the approach behind this practice comes from.

What does a fit call actually involve?

A short conversation about what your team repeats most often, which tools you already pay for, and what you are uncomfortable sharing with an AI tool. If a fixed-scope setup would not clearly help you, you will be told that on the call rather than sold something.

Not sure whether this fits your situation?

Describe one task your team repeats and roughly how often. That is enough for a straight answer about whether a fixed-scope setup would help — including if it would not.

Prefer email? Write to hello@workthatrepeats.com.